The Dollar Tree Compass Mobile App is designed to streamline various employee-related tasks, providing easy access to essential information and tools directly from a mobile device. The app offers features such as viewing pay stubs, managing work schedules, requesting time off, and accessing company news, making it an indispensable tool for compassmobile.dollartree.com login employees.

Downloading and Installing the App

Availability on Platforms The Dollar Tree Compass Mobile App is available for download on both iOS and Android devices.

Step-by-Step Download Instructions

  • For iOS Devices:
    1. Open the App Store on your iPhone or iPad.
    2. Search for “Dollar Tree Compass Mobile App.”
    3. Tap the download button and install the app.
  • For Android Devices:
    1. Open the Google Play Store on your Android phone or tablet.
    2. Search for “Dollar Tree Compass Mobile App.”
    3. Tap the install button to download and install the app.

Setting Up the App

Initial Login Process 

Once the app is installed, open it and log in using your Employee ID and password. If you are a first-time user, you may need to set up your account by following the prompts provided.

Required Credentials

  • Employee ID
  • Password (same as used for the online employee portal)

Navigating the Initial Setup After logging in, follow the on-screen instructions to complete the initial setup. This may include updating your personal information and setting preferences for notifications.

Key Features and Functionalities

Accessing Pay Stubs

  • Navigate to the “Payroll” section to view and download your current and past pay stubs.

Viewing Work Schedules

  • Check your upcoming shifts and work schedules in the “Schedules” section.

Requesting Time Off

  • Submit time-off requests directly through the app and track the approval status.

Shift Swapping

  • Request to swap shifts with colleagues and view pending requests in the “Shift Swap” section.

Direct Deposit Management

  • Update your direct deposit information in the “Payroll” section.

Accessing Company News and Updates

  • Stay informed about the latest company announcements and policy updates in the “News” section.

Contacting HR and Support

  • Use the “Support” section to contact HR for assistance with any issues or questions.

Using the App for Scheduling

Viewing Upcoming Shifts

  • Accessing the Schedules Section:
    • Open the app and log in with your credentials.
    • Navigate to the “Schedules” section from the main menu.
  • Details of Scheduled Shifts:
    • View a detailed calendar showing your upcoming shifts, including start and end times.
    • Shifts are color-coded to indicate different statuses such as confirmed, pending, or swapped.
  • Notifications:
    • Set up notifications to remind you of your shifts. These can be configured to alert you a day before, an hour before, or at a custom time before your shift starts.

Submitting Availability

  • Updating Your Availability:
    • Go to the “Availability” section within the app.
    • Update your availability by selecting the days and times you can work.
    • Indicate preferred shifts and any restrictions (e.g., cannot work mornings or needs specific days off).
  • Automatic Updates:
    • Availability changes are automatically updated in the system, ensuring managers have the latest information.
    • You can set availability for a specific date range or indefinitely.
  • Approval Process:
    • Some changes may require manager approval. The app will notify you once your availability updates are approved.

Requesting Shift Changes

  • Initiating Shift Swaps:
    • In the “Schedules” section, select the shift you want to change.
    • Choose the “Request Swap” option and select a colleague to swap shifts with.
  • Viewing Available Shifts:
    • See a list of available shifts that other employees have offered for swapping.
    • You can filter these by date, time, and role to find a suitable match.
  • Submitting Requests:
    • Submit your swap request. The app will notify the selected colleague and your manager.
    • Both parties must approve the swap for it to be finalized.
  • Tracking Requests:
    • Track the status of your swap requests in the “Pending Requests” section.
    • Receive notifications when a request is approved, denied, or pending further action.

Additional Scheduling Features

  • Shift Reminders:
    • Set custom reminders for upcoming shifts.
    • Choose notification methods such as in-app alerts, emails, or text messages.
  • Overtime and Extra Shifts:
    • View and apply for available overtime or extra shifts directly through the app.
    • The app shows the hourly rate for overtime and any special conditions.
  • Time-Off Requests:
    • Submit requests for vacation, personal days, or sick leave.
    • Track the status of your requests and receive notifications when they are approved or denied.

Troubleshooting Common Issues

Login Problems

  • Ensure you are using the correct Employee ID and password. If you have forgotten your password, use the “Forgot Password” feature to reset it.

App Crashes or Errors

  • Try restarting the app or your device. If the problem persists, uninstall and reinstall the app.

Syncing Issues

  • Ensure your device has a stable internet connection. Check for any available app updates that may resolve syncing problems.

Frequently Asked Questions

How do I reset my password on the Compass Mobile App?

Use the “Forgot Password” feature on the login screen to reset your password.

What should I do if the app crashes frequently?

Restart the app or your device. If the issue continues, uninstall and reinstall the app.

How can I update my direct deposit information through the app?

Navigate to the “Payroll” section and update your direct deposit details.

Is the app available in multiple languages?

Check the app settings to see if multiple language options are available.

How do I contact support through the app?

Use the “Support” section to reach out to HR for assistance with any issues or questions.